Our Services

Property Maintenance

Reactive and planned maintenance keeping your property in good condition.

Overview

Property Maintenance from Novari

A well-maintained property retains its value, attracts better tenants, and generates fewer costly emergency repairs. Our maintenance service gives you access to trusted tradespeople at competitive rates, with all work coordinated by us.

Property maintenance is one of the areas where landlords most often feel let down by their managing agent. Slow responses, poor communication, and inflated contractor quotes are common complaints. Our approach is different: we have built a trusted network of vetted local tradespeople who we use consistently, which means they work to our standards and at competitive rates.

Good maintenance is not just about fixing things when they break. Planned preventative maintenance (servicing boilers, checking gutters, inspecting roofs before winter) saves significant money in the long run and keeps tenants happy. Unhappy tenants leave. That costs you far more than a serviced boiler.

All work is logged, photographed, and reported to you. You will always know what was done, when, and what it cost. For any job above your agreed approval threshold, we contact you first. Below that threshold, we handle it and let you know once it is done.

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What's included

  • Emergency maintenance response
  • Planned preventative maintenance schedules
  • Vetted, fully insured tradespeople
  • Competitive rates with no surprise mark-ups
  • Full photographic record of all work completed
  • Tenant liaison and access coordination
  • Post-work quality checks
  • Detailed maintenance logs for your records
Key Benefits

Why choose Novari for property maintenance

Fast Response

Our team responds to urgent issues promptly, not days later.

Trusted Trades

All our contractors are vetted, insured, and quality-checked.

Cost Control

Planned maintenance prevents expensive emergency repairs.

FAQs

Common questions

We aim to have an engineer on site within 4 hours for urgent issues during business hours. We will advise on timescales for out-of-hours situations.

No. We coordinate all access with tenants and contractors. You will receive a full report once work is complete.

We work with a vetted network of local, fully insured tradespeople covering plumbing, electrical, joinery, decoration, and more.

For non-emergency work above agreed thresholds, we always seek your approval before instructing contractors.

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